Privacy policy.

Last Updated: April 8, 2025

1. INTRODUCTION

Welcome to Meraki ("we," "our," or "us"). At Meraki, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, mailing address, phone number

  • Payment Information: Credit card details, billing address, payment history

  • Account Information: Username, password, purchase history, wishlist

  • Communication Information: Feedback, product reviews, customer service interactions

  • Demographic Information: Age, gender, preferences, interests

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • Technical Information: IP address, browser type, operating system, device information

  • Usage Information: Pages visited, time spent on pages, referring websites, search terms

  • Location Information: General location based on IP address

  • Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies

3. HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

  • Process and fulfill your orders, transactions, and returns

  • Create and manage your account

  • Provide customer service and respond to inquiries

  • Send transactional emails (order confirmations, shipping updates)

  • Send marketing communications (with your consent)

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Conduct market research and analytics

  • Detect and prevent fraud or unauthorized access

  • Comply with legal obligations

4. HOW WE SHARE YOUR INFORMATION

We may share your information with the following parties:

4.1 Service Providers

We may share your information with trusted third-party service providers who help us operate our business, such as:

  • Payment processors

  • Shipping and fulfillment partners

  • Customer service providers

  • Marketing and analytics partners

  • Website hosting and maintenance providers

These service providers are authorized to use your personal information only as necessary to provide services to us.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. YOUR PRIVACY CHOICES

5.1 Account Information

You can review and update your account information by logging into your account on our website.

5.2 Marketing Communications

You can opt out of receiving marketing communications from us by:

  • Clicking the "unsubscribe" link in our emails

  • Contacting our customer service team

  • Adjusting your communication preferences in your account settings

5.3 Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Please note that if you choose to block cookies, some features of our website may not function properly.

5.4 Do Not Track

We do not currently respond to "Do Not Track" signals from web browsers.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and other California privacy laws:

  • Right to know what personal information we collect about you

  • Right to request deletion of your personal information

  • Right to opt-out of the sale of your personal information

  • Right to non-discrimination for exercising your rights

To exercise your rights, please contact us using the information provided in the "Contact Us" section below.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website with the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. CONTACT US

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at /contact.